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Privacy Policy

Last updated: June 16, 2026

AlchemiNova (the “Company”) establishes this Privacy Policy (this “Policy”) regarding the handling of users’ personal information and user information in the smartphone app “Nokoru” (the “App”) as follows.

1. Information We Collect

The App collects the following information in order to provide the service.

• Account information: email address, nickname (display name), profile image. If you sign in with a Google account, basic profile information provided by Google.
• Record data: photos and videos you create, comments/notes, tags, star ratings, and record date and time.
• Location information: the latitude/longitude attached to a record, and the place name/address obtained from the location. Location is collected only when permitted on your device.
• Connection information: friend/group structure, invite codes, and sharing settings.
• Usage and billing information: plan type and purchase status (when using a paid plan).

2. Purposes of Use

• Providing App features such as saving, displaying, editing, searching, and showing records on a map.
• Sharing records with people you have invited.
• Account authentication and management, and providing paid plans.
• Handling defects, ensuring safety, and improving the service.

The App does not use the collected information for ad delivery or ad-targeting profiling analysis. Nor do we use it as AI training data without your consent.

3. Use of External Services

The App uses the following external services to provide features, sending and storing information to the extent necessary.

• Google Firebase (Authentication / Cloud Firestore / Cloud Storage / Cloud Functions): account authentication, storage of record data and media, and server processing. Data is stored in a region within Japan (asia-northeast1).
• Google Maps Platform (Maps SDK / Places API / Geocoding): map display and obtaining place names and addresses.

The handling of information by these providers is subject to their respective privacy policies.

4. Handling of Shared Data

The App is not a public social network. Records can be viewed only by the friends or group members you designate as sharing recipients. Records with no sharing recipient can be viewed only by their creator. Leaving a group or removing a friend revokes the relevant person’s access. However, data already saved or downloaded to another party’s device cannot be retracted.

5. Provision to Third Parties

We do not sell or provide users’ record data or personal information to third parties, except in any of the following cases:

• When the user consents.
• When required by law. Only upon a legitimate disclosure request based on law from a court, the police, or other public authority, we respond to the minimum extent necessary.
• When it is necessary to protect a person’s life, body, or property and it is difficult to obtain the person’s consent.
• When we entrust the handling of information—to the extent necessary to provide the App—to external services (such as Google Firebase described in “3. Use of External Services”).
• When our business is succeeded due to a merger, company split, business transfer, or other cause, in which case we provide it to the successor.

6. Cross-Border Transfer (Provision to Third Parties Abroad)

The providers of the external services used by the App (such as Google Firebase) are businesses with bases in foreign countries (such as the United States). Although record data is stored in a region within Japan (asia-northeast1), information may be handled abroad in connection with these providers’ support and operations. We take necessary measures after confirming that these providers have appropriate systems in place for the protection of personal information.

7. Retention Period and Account Deletion

• You can request account deletion from within the App. 30 days after the request, your account and related data are permanently deleted.
• Within 30 days of the deletion request, you can cancel the deletion (restore the account).
• Before deletion, you can export your data (records, media, etc.).

8. Security Management

To prevent leakage, loss, or damage of the information we collect, we take reasonable security measures such as access control (authentication and permission management) and encryption of communications. Access to data by our employees is limited to the minimum extent and only when necessary for business purposes such as system operation and maintenance, defect handling, and responding to fraud or safety issues. In addition, when entrusting the handling of information to external services located abroad (such as the Google Firebase above), we understand the outline of that country’s personal information protection regime and ensure appropriate handling through contracts with the provider.

9. Requests for Disclosure, Correction, Suspension of Use, etc.

Regarding your own retained personal data held by us, you may request notification of the purpose of use, disclosure, correction, addition, deletion, suspension of use, erasure, and suspension of provision to third parties. If you wish to do so, please contact us via the inquiry form in Section 12 or the contact below. After verifying your identity, we will respond without delay in accordance with the law. You can also delete data such as records and photos yourself via “Delete account” within the App (see “7. Retention Period and Account Deletion”).

10. Use by Minors

If a minor uses the App, please use it with the consent of a guardian.

11. Changes to This Policy

We may change this Policy as necessary. If there is a significant change, we will notify you within the App or on this website.

12. Contact / Operator Information

For inquiries regarding this Policy, please contact us via the inquiry form or at the contact below.

Operator: AlchemiNova
Address: Nishi-Shinjuku Mizuma Bldg. 2F, 3-3-13 Nishi-Shinjuku, Shinjuku-ku, Tokyo 160-0023, Japan
Email: info-support@nokoru-app.com